At times, questions and issues will come up that cannot be answered or dealt with at the team level.  Most of these questions and issues result form a lack of proper communication.  In the event that an issue arises, that in a parent or team’s opinion cannot be solved by the team manager or coach, they should follow these guidelines.

First, all questions or issues dealing with coaching issues, should be addressed to the team coach and no one else (including the manager).  All questions or issues dealing with the administration of the team should be addressed to the manager.  Only after the question or issue has been addressed to the proper person, should it be forwarded to a higher authority.

In the event that a questions or issue should arise, please use the following chart to direct you to the right person:

Questions and Concerns Flow Chart